Collections Staff

Join our dynamic team as a Collections Staff at Private Advertiser in Cikarang and take the next step in your career within a professional and supportive work environment. In this role, you will play a crucial part in managing and recovering outstanding debts while maintaining strong customer relationships. This is an exciting opportunity to grow and develop your skills in a fast-paced industry.

As a Collections Staff, you will be responsible for contacting debtors, negotiating payment plans, and ensuring timely payments are received. You will work closely with our sales and customer service teams to provide excellent service and maintain a positive reputation for our company. Private Advertiser is committed to providing a supportive and inclusive work environment where you can thrive and achieve your career goals.

📋 Tanggung Jawab Pekerjaan

• Contact debtors to negotiate payment plans and ensure timely payments are received.
• Monitor and track outstanding debts to ensure they are recovered efficiently.
• Collaborate with the sales and customer service teams to provide excellent service and maintain a positive reputation for the company.
• Prepare and maintain accurate records of all collection activities.
• Provide regular reports to management on the status of outstanding debts and collection activities.
• Stay up-to-date with industry trends and best practices in debt collection.
• Ensure compliance with all relevant laws and regulations regarding debt collection.
• Maintain a high level of professionalism and confidentiality in all dealings with debtors.

🎓 Kualifikasi & Syarat

• Minimum of 1-2 years of experience in debt collection or a related field.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Proficiency in using Microsoft Office Suite (Excel, Word).
• Knowledge of local laws and regulations regarding debt collection.
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy.

🛠️ Keahlian

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